The latest advances in court case
management technology is well beyond the digital
Court-Case Look-up. Courts embracing digital transformation are seeking
operational efficiencies and stakeholder satisfaction.
Court queue management systems are the next step
towards a paperless court.
Court queuing systems, optimize cumbersome
paper-based workflow through digitally automated customer case flow, in turn
driving operating efficiencies and court stakeholder satisfaction. Saving
valuable staff time while lowering the court's Clearance Rate. Ideally, court case queuing systems that manage the case and customer flow from the digital
docket to the cashier offers the greatest return on
investment.
YouTube
Video https://youtu.be/uk2nJ0JqCDE
Pretrial
Court Reminder software
Mobile appointment reminder systems, in
healthcare, for example, using text and voice to notify and remind patients or
clients of appointments has lowered the rate of missed appointments by 30%.
Court date
reminder systems using SMS and voice to
remind defends of the date and time of their hearing has demonstrated similar
results, in lowering failure to appear rates. A New York City pilot program
aimed to reduce failure to appear rates and increase collections demonstrated a
return on investment of $250,000 court fines and fees by reducing the FTA rate
by 36%.
Digital Daily
Docket
A digital
docket directory display solution can be
automated to upload the daily court calendar or manual upload of an excel file,
for example. Court Q™, by QueueMobile for example, offers an integrated SaaS solution, designed with
affordability in mind, the day's docket of cases can be projected on to any
browser-based monitor or smart TV, no special hardware required. The Court Q
Digital Docket suite includes an integrated
check-in kiosk. As a web-based touch screen customers can check-in by looking
up their name, case number or citation number.
Benefits of
an Integrated Court Queuing Suite
is near seamless customer flow. Customer's
check-in via the kiosk, the digital daily docket updates in real-time, pushing
attendances updates to a computerized
courtroom case queue management system. Court
clerks can easily manipulate and sort the order of cases. Courts that opt to
use the virtual court queuing system, can avoid overcrowded and sometimes
disruptive courtrooms by sending a text notification to court customers who can
now wait for close by in the lobby for example. This is also an excellent way
to build permission-based court reminders and case information CRM. The most
effective communication and engagement channel for court reminders and mobile
collection efforts.
To learn more about high-performance court
technology visit the innovators to see what's in store for the digital
courtroom. Court House
Technology, Court Q and QueueMobile.
References
Software system
https://en.wikipedia.org/wiki/Software_system
Software system
https://en.wikipedia.org/wiki/Software_system
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